The stunning rooftop pool area was beautiful, but the billing issues were frustrating.

It was just a strong match for an overnight stay in Houston with very good value for money. I appreciated having the kitchenette in the room, which was convenient for preparing light meals. Make sure to check in early to get good parking space nearby.

the toilet was dirty when we arrived , but the cleaning staff did a great job daily. the suite was spacious, the shower had strong water pressure, and the valet guys were super friendly.

The stunning rooftop pool area was a highlight of my stay.

The hotel boasts beautiful designs and a fantastic pool, but cleanliness needs attention. Housekeeping issues and broken facilities were disappointing. The dining experience was quite enjoyable, but staff responsiveness could improve. Overall, it was a decent stay with potential for better experiences.

Stunning rooftop pool area

Not exactly what I expected

The restaurant service was commendable, offering delightful salads and a cozy atmosphere for meals. The valet staff provided convenient and friendly assistance after tiring work days.

Housekeeping issues plagued my stay, including inadequate cleaning and uninvited interruptions. The complex elevator system added frustration, making it hard to navigate between floors.

Friendly staff, especially bartender Helen, made a lasting impression during my stay. The hotel's decor celebrating the Eras tour added a fun vibe, and I appreciated the attentive service at the bar and restaurant, even with limited staffing. However, I faced some unexpected issues with cleanliness and maintenance that should not occur in such a well-known hotel chain.

Exceptional staff and great amenities

My stay at the hotel was highlighted by the exceptional staff who provided personalized service, making me feel special throughout my visit. The rooftop pool area was a fantastic spot to relax and enjoy the city views. Although the hotel is surrounded by hospitals, which limited nearby dining options, they offered great in-house dining that made it convenient.

Exceptional Stay with Friendly Service and Comfort

I enjoyed a fantastic three-night stay in a spacious suite. The convenient touchpad elevators added a modern flair. Despite a few bugs in the pool area, the staff's warmth and helpfulness made my visit memorable. Pro tip, make restaurant reservations in advance for a seamless dining experience!

good service but room needs attention

The friendliness of the staff stood out during my stay. They were accommodating to our requests consistently. The valet service was particularly impressive, providing convenience after long days.

However, the room I stayed in didn't meet my expectations in terms of cleanliness and upkeep.

Charming, Charming, Charming

I absolutely loved my stay! The rooftop pool offered stunning views of the city skyline, perfect for soaking up the sun and unwinding. Plus, the hotel staff went above and beyond to ensure everything was perfect, making me feel like a VIP every step of the way.

can recommend 💖🌟